Effective Date: November 8th, 2025
Crossdot, Ltd. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and manage your personal data in connection with our application “FamilyPantry” (the “Service”).
1. Scope of this Policy
1.1. This Privacy Policy applies when we collect, use, and manage your personal data in connection with your use of the Service.
1.2. This Policy is based on the Japanese Act on the Protection of Personal Information. It is also designed to meet the requirements of applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA), the United Kingdom, or Switzerland (collectively, “Europe”), and the California Consumer Privacy Act (CCPA/CPRA) for residents of California, USA. If there is any conflict between this Policy and such applicable laws, the provisions of the applicable laws will prevail.
2. Data We Collect
We may collect the following types of data to provide the Service:
(1) Data You Provide Directly
- Information you provide when you contact us (e.g., name, email address, inquiry details).
(2) Data We Collect Automatically
- Device Information: Device model, OS version, language settings, and other unique device identifiers.
- Advertising Identifiers: Advertising IDs such as IDFA (Identifier for Advertisers).
- Log Data: IP address, access dates and times, browsing and interaction history, and app crash reports.
(3) Data from Third Parties
- We may receive data from third parties, such as advertising partners, including information about your interests (in a non-personally identifiable form).
3. Purposes of Use
We collect and use your personal data for the following purposes:
(1) To provide and operate the Service.
(2) To notify you of important matters concerning the operation of the Service.
(3) To inform you about new features and updates to the Service.
(4) To deliver personalized advertisements and measure their effectiveness.
(5) To analyze service usage, conduct market analysis, and for marketing purposes.
(6) To respond to your inquiries and provide customer support.
(7) To prevent unauthorized access and fraudulent use of the Service.
(8) To develop and improve the Service and our other content.
(9) For purposes ancillary to the above.
4. Legal Basis for Processing (for European Users)
For users to whom European data protection laws apply, we process your personal data based on one of the following legal bases:
(1) Performance of a Contract: When processing is necessary for the performance of our contract with you, such as providing the Service under our Terms of Use.
(2) Legitimate Interests: When processing is necessary for our legitimate interests, such as improving the Service, preventing fraud, or responding to inquiries, provided that your interests or fundamental rights and freedoms do not override our interests.
(3) Consent: In other cases or as required by law, we will process your personal data based on your prior consent. You may withdraw your consent at any time.
(4) Legal Obligation: When processing is necessary to comply with a legal obligation.
5. Use of Cookies and Similar Technologies
We may use advertising identifiers, cookies, and similar technologies (“Cookies”) to analyze service usage, deliver advertisements, and improve user convenience. You can disable Cookies through your device settings, but this may prevent you from using some features of the Service.
6. Disclosure and Sharing with Third Parties
6.1. We will not provide your personal data to third parties without your prior consent, except in the following cases:
(1) When required by law.
- (2) When necessary to protect the life, body, or property of an individual and it is difficult to obtain your consent.
- (3) When especially necessary for improving public health or promoting the sound growth of children and it is difficult to obtain your consent.
- (4) When necessary to cooperate with a state or local government entity in executing legally mandated affairs, and obtaining your consent may impede the execution of such affairs.
6.2. Notwithstanding the foregoing, we may provide personal-related information (such as advertising identifiers and log data) to the following partners to the extent necessary to achieve the purposes of use set forth in Article 3:
- Advertising Partners (e.g., Google LLC)
6.3. The provision of personal data to a third party does not apply when we entrust the handling of personal data, in whole or in part, to a third party to the extent necessary to achieve the purposes of use, or when personal data is provided in connection with a business succession due to a merger or other reasons.
7. International Data Transfers
We may store and process your personal data on servers located in countries outside of your country of residence, including Japan, or provide it to third parties in other countries to achieve the purposes of use. When transferring personal data from Europe, we will implement appropriate safeguards required by applicable law, such as executing the Standard Contractual Clauses (SCCs) adopted by the European Commission.
8. Data Retention Period
We will retain your personal data only for the period necessary to fulfill the purposes for which it was collected. After this period, we will promptly delete it, unless otherwise required by law.
9. Security Measures
We implement organizational, human, physical, and technical security measures to protect the collected data from leakage, loss, or damage and to otherwise manage it appropriately.
10. Your Rights
10.1. To the extent permitted by applicable law, you have the right to access, rectify, erase, restrict the processing of, and obtain the portability of your personal data, as well as the right to object to processing based on our legitimate interests.
10.2. For California Residents: If you are a California resident, you have the right under the CCPA/CPRA to opt-out of the “sharing” of your personal information. You also have the right not to receive discriminatory treatment for exercising your privacy rights.
10.3. To exercise any of these rights, please contact us at the contact information provided in Article 12. We will respond to your request promptly in accordance with applicable law after verifying your identity.
11. Changes to this Policy
We may change this Privacy Policy in response to legal amendments or business needs. When we do, we will post the updated policy within the Service or on our website. For significant changes, we may seek your consent again.
12. Contact Us
If you have any questions, complaints, or requests regarding the handling of your personal data, please contact us at:
- Company Name: Crossdot, Ltd.
- Address: Kuwano Bldg. 2F, 6-23-4 Jingumae, Shibuya-ku, Tokyo 150-0001, Japan
- Contact: Contact Form