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Terms of Service

Effective Date: November 8th, 2025

These Terms of Service (these “Terms”) apply to the use of “FamilyPantry” (the “Service”) provided by Crossdot, Ltd. (the “Company”). Please read and agree to these Terms before using the Service.

Article 1 (Application of Terms)

  1. These Terms set forth the conditions for the provision of the Service by the Company and the use of the Service by the users (the “Users”).
  2. In addition to these Terms, the Company may establish individual terms, guidelines, and other rules regarding the use of the Service. In such cases, such individual terms and guidelines shall form a part of these Terms and shall apply with precedence over these Terms.
  3. By using the Service, the User shall be deemed to have agreed to these Terms.
  4. If the User is a minor, the User must obtain the consent of a legal representative, such as a person with parental authority, to use the Service. The Company shall deem that any use of the Service by a minor User has been conducted with the consent of their legal representative.

Article 2 (User Registration)

  1. The User may register for the Service by providing the necessary information in the manner prescribed by the Company.
  2. The User must provide accurate and up-to-date information to the Company for registration.
  3. If there are any changes to the registered information, the User shall promptly notify the Company of such changes.
  4. The Company shall not be liable for any damages or disadvantages incurred by the User due to inaccurate or false registration information, or failure to report changes.

Article 3 (Management of ID and Password)

  1. If a User completes the user registration, the Company will issue an ID and password.
  2. The User shall strictly manage and store the ID and password and shall not lend, transfer, sell, or otherwise allow any third party to use them. The Company shall not be liable for any damages or disadvantages incurred by the User due to insufficient management of the ID or password.
  3. If the User loses or forgets their ID or password, or discovers that they are being used by a third party, the User shall immediately notify the Company.
  4. The Company shall deem any use of the Service with the ID and password issued to the User as the act of the User themselves, regardless of whether it was genuine use by the User, and the User shall bear all responsibility arising from such acts.

Article 4 (Intellectual Property Rights and Content)

  1. All intellectual property rights, including copyrights, and all other rights related to all materials constituting the Service belong to the Company or third parties holding such rights.
  2. Subject to the terms and conditions of these Terms, the Company grants the User a non-transferable, non-sublicensable, non-exclusive license to use the Service for the User’s personal, non-commercial purposes.
  3. The User shall not acquire any rights with respect to any materials of the Service and shall not engage in any act that infringes the rights of the rights holders without their permission. The license to use the Service under these Terms does not imply a license to use the rights of the Company or any third party holding rights related to the Service.

Article 5 (User-Generated Content)

  1. The User acknowledges that information such as posts, reviews, comments, and content including images and illustrations posted, uploaded, or made viewable by the User within the Service (“User-Generated Content”) will be accessible and viewable by an unspecified number of Users of the Service. The User who created the User-Generated Content shall be solely responsible for it.
  2. The User may not post the following information: (1) Information that is not true; (2) Content that includes obscene expressions or images, such as nudity; (3) Content that damages the honor or credibility of others; (4) Content that infringes on the privacy, portrait rights, copyrights, or other rights of third parties; (5) Content containing computer viruses; (6) Links or URLs to websites other than those approved by the Company; (7) Any other content that the Company deems inappropriate.
  3. The User grants the Company a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, create derivative works of, display, and perform the User-Generated Content to the extent necessary for the provision, improvement, and promotion of the Service. The User also agrees not to exercise moral rights of authors against the Company or any party to whom the Company has succeeded or licensed the rights. In granting this license, the User represents and warrants the following: (1) That the User is the legitimate rights holder of all rights, including copyrights, neighboring rights, and portrait rights, related to the User-Generated Content, or has obtained all necessary licenses from the legitimate rights holders for the use of the User-Generated Content in connection with the Service. (2) That the posting of the User-Generated Content and its use by the Company do not infringe upon the copyrights, neighboring rights, portrait rights, or any other rights of any third party.
  4. The Company may monitor the content of User-Generated Content for the purpose of ensuring the safe use of the Service by Users.
  5. If User-Generated Content violates these Terms or falls under any of the following, the Company may delete the User-Generated Content and restrict the User’s posting without prior notice to the User: (1) When a certain period has passed since the posting; (2) When deemed necessary for the maintenance and management of the Service; (3) When the volume of User-Generated Content exceeds or is likely to exceed the prescribed capacity of the Company’s equipment.
  6. The Company is not obligated to respond to the User regarding the reasons for deletion or restriction under the preceding paragraph and shall not be liable for any damages or disadvantages incurred by the User due to such deletion or restriction. Furthermore, the Company is not obligated to delete User-Generated Content.
  7. The User agrees in advance to the monitoring, deletion, and restriction of posting of User-Generated Content as set forth in this Article.

Article 6 (Changes, Additions, and Suspension of the Service)

The Company may change, add to, or suspend all or part of the Service without prior notice to the User, and the User agrees to this in advance.

Article 7 (Personal Information)

The Company shall handle personal information obtained through the User’s use of the Service appropriately in accordance with the Company’s Privacy Policy.

Article 8 (Prohibited Acts)

  1. The User shall not engage in the following acts: (1) Acts that interfere with the operation of the Service or are likely to do so; (2) Acts that interfere with the use of the Service by other Users; (3) Acts that infringe on copyrights or other rights related to the Service; (4) Acts that infringe on the rights or interests of the Company, other Users, or third parties (including, but not limited to, rights of honor, privacy, and copyrights); (5) Acts that violate public order and morals or other laws and regulations, or are likely to do so; (6) Acts that violate these Terms; (7) Any other acts that the Company deems inappropriate in light of the purpose of the Service.
  2. If the Company determines that a User has engaged in any of the acts stipulated in the preceding paragraph, the Company may, without prior notice to the User, suspend all or part of the User’s use of the Service or take other measures that the Company deems necessary and appropriate. The Company shall not be liable for any damages or disadvantages incurred by the User as a result of the measures in this paragraph.

Article 9 (Exclusion of Anti-Social Forces)

The User represents and warrants to the Company that:

(1) The User is not an anti-social force (meaning an organized crime group, a company affiliated with an organized crime group, a corporate racketeer (sokaiya), or any other similar person or entity) or a member thereof.
(2) None of its officers (meaning executive employees, directors, or equivalent persons) are anti-social forces.
(3) The User is not allowing an anti-social force to use its name to enter into this Agreement.
(4) The User will not, by itself or through a third party, engage in any of the following acts: (a) Making threatening statements or using violence against the other party; (b) Making unjust demands that exceed legal responsibilities; (c) Using fraudulent means or force to obstruct the other party’s business or damage its reputation.

Article 10 (Disclaimer and Limitation of Liability)

  1. The Company shall not be liable for any damages or disadvantages incurred by the User due to the suspension, interruption, or delay of all or part of the Service caused by force majeure events, including but not limited to acts of God, wars, acts of terrorism, riots, labor disputes, epidemics, enactment or amendment of laws, or government intervention.
  2. The User understands that the Service may be suspended, interrupted, or delayed in whole or in part due to failures of communication lines or computers, system maintenance, or other reasons, and the Company shall not be liable for any damages or disadvantages incurred by the User as a result thereof. Furthermore, the Company shall not be liable for any damages or disadvantages caused by the User’s usage environment.
  3. The Company does not warrant, either expressly or impliedly, any of the following: (1) The usefulness, completeness, accuracy, timeliness, reliability, or fitness for a particular purpose of the content of the Service and the information provided through the Service. (2) That the information provided through the Service does not infringe the rights of third parties. (3) That the Service will continue to exist in the future.
  4. The Company shall not be obligated to restore any data, etc., that is lost, damaged, or altered for any reason, and shall not be liable for any damages, etc., incurred by the customer or a third party due to such loss, damage, or alteration.
  5. In the event that the Company is liable to the User for damages arising from the Company’s default or tort in connection with the use of the Service, the Company’s liability shall be limited to the higher of the total amount of fees paid by the User to the Company for the Service in the month in which such damages occurred, or one thousand Japanese yen (JPY 1,000), unless the Company has acted with intent or gross negligence. The Company shall not be liable for any incidental, indirect, special, future damages, or lost profits.
  6. Notwithstanding the other provisions of this Article, if the agreement between the Company and the User regarding the Service constitutes a consumer contract under the Consumer Contract Act, and the damages are caused by the Company’s willful misconduct or gross negligence, the disclaimer provisions shall not apply.

Article 11 (Confidentiality)

The User shall not disclose or leak to any third party any and all information disclosed by or learned from the Company in connection with the use of the Service, and shall not use such information for any purpose other than the use of the Service.

Article 12 (Notices from the Company)

  1. Notices from the Company to the User shall be sent by email to the email address registered by the User, posted on the website related to the Service, or by any other method deemed appropriate by the Company.
  2. When the Company sends a notice by email to the email address specified in the preceding paragraph, the notice shall be deemed to have reached the User at the time it is recorded on the mail server of said email address.
  3. The User shall promptly notify the Company of any changes to the email address specified in paragraph 1. Any notice sent by the Company to the previous email address before receiving notice of such change shall be deemed to have reached the User at the time of its dispatch.
  4. The Company shall not be liable for any damages or disadvantages incurred by the User due to the User’s failure to provide the notice specified in the preceding paragraph.

Article 13 (Disputes with Third Parties)

  1. The User shall resolve any disputes arising between the User and a third party in connection with the Service at their own expense and responsibility, and the Company shall bear no responsibility whatsoever.
  2. If the Company incurs any damages (including attorneys’ fees) in connection with the preceding paragraph, the User shall compensate the Company for such damages.

Article 14 (Prohibition of Assignment of Rights and Obligations)

The User may not assign, transfer, grant a security interest in, or otherwise dispose of their contractual status under these Terms or any of the rights and obligations arising therefrom, in whole or in part, to any third party without the prior written consent of the Company.

Article 15 (Severability)

If any provision of these Terms is held to be invalid in violation of any applicable law in the contract with the User under these Terms, such provision shall not apply to the contract with that User to the extent of such violation. The validity of the remaining provisions of these Terms shall not be affected.

Article 16 (Modification of these Terms)

If the Company deems it necessary to modify these Terms, the Company may do so in accordance with Article 548-4 of the Civil Code (Modification of Standard Terms and Conditions). In such a case, the Company shall set an effective date for the modified Terms and shall notify the User of the following by email or other means by the effective date: (1) The fact that these Terms will be modified; (2) The content of the modified Terms; (3) The effective date.

Article 17 (Governing Law and Jurisdiction)

  1. These Terms shall be governed by and construed in accordance with the laws of Japan.
  2. The Company and the User agree in advance that the Tokyo District Court shall have exclusive jurisdiction in the first instance for the resolution of any disputes arising between the Company and the User in connection with the Service.

Article 18 (Additional Terms for Apple Inc.)

If the User uses the Service via the App Store provided by Apple Inc. (“Apple”), the following conditions shall apply:

  1. Acknowledgement: The User acknowledges that these Terms are concluded between the User and the Company only, and not with Apple, and that the Company, not Apple, is solely responsible for the Service.
  2. Scope of License: The license granted to the User for the Service is limited to a non-transferable license to use the Service on any Apple-branded products that the User owns or controls and as permitted by the Usage Rules set forth in the App Store Terms of Service.
  3. Maintenance and Support: The Company is solely responsible for providing any maintenance and support services with respect to the Service. The User acknowledges that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Service.
  4. Warranty: The Company is solely responsible for any product warranties. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Service.
  5. Product Claims: The Company, not Apple, is responsible for addressing any claims of the User or any third party relating to the Service, including, but not limited to: (i) product liability claims; (ii) any claim that the Service fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.
  6. Intellectual Property Rights: In the event of any third-party claim that the Service or the User’s possession and use of the Service infringes that third party’s intellectual property rights, the Company, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.
  7. Legal Compliance: The User represents and warrants that (i) they are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) they are not listed on any U.S. Government list of prohibited or restricted parties.
  8. Developer Name and Address: Any questions, complaints, or claims from the User with respect to the Service should be directed to the following contact information:
    • Company Name: Crossdot, Ltd.
    • Address: 2F Kuwano Bldg., 6-23-4 Jingumae, Shibuya-ku, Tokyo 150-0001, Japan
    • Contact: Contact Form
  9. Third-Party Terms of Agreement: The User must comply with applicable third-party terms of agreement when using the Service.
  10. Third-Party Beneficiary: The User acknowledges and agrees that Apple, and Apple’s subsidiaries, are third-party beneficiaries of these Terms, and that, upon the User’s acceptance of the terms and conditions of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against the User as a third-party beneficiary thereof.